A user had a livestream set up, had already published the URL for that livestream in advance of the event via email campaigns, on web sites, in social media or even printed collateral like a brochure or business card, and then tested the livestream by clicking on the Start Button in the streaming agent (like OBS) and then clicking the Stop Button. The unintended result is that the player is no longer a Livestream Player, but simply the auto-archived video from that short test, which means that the all-important, pre-published URL will not lead to the livestream event, but to this short archived test video. This happened because the Auto-Archive setting was set incorrectly.
Solution After the Test.
Letting the test stream the night before be replaced and reactivate the shared live stream URL.
- Login and go to SETTINGS of the archived video
- Click on CHANGE VIDEO FILE and click on ADVANCED
- Change the video back to a Live Stream. It will retain the published URL
Solution Before the Test.
Preventing the important URL from being used.
Create a new live stream player just for testing. The live stream tests are largely for technical infrastructure like cameras, audio, the set, lighting, and production value, etc,. not testing the URL address. The test for the URL address should have been accomplished weeks in advance before publishing it and marketing assets being dedicated to it.