Wiki Knowledge Base Portal
Sometimes, you just need a fast answer. Other times you want an in depth white paper about a topic that’s new to you. Both types of help can be found in our EZWebPlayer Knowledge Base Wiki. With two ways to navigate, a topic based column, and an internal search tool, you can easily go through our years of research and help pages on both EZWebPlayer functions and web video tips and fixes.
Customer Support Portal
We have one of the best Support departments in the streaming media industry, mostly because we exist. Many web video hosting companies don’t even have a real support department. We keep track of Support tickets that YOU create with the Atlassian system. Logging into the system allows you to follow the progress of your query as well as receive emails directly from our Support system.